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Whether you’re a large swim school with multiple locations or a small one with a handful of classes, SwimDesk will free up your time to focus on what you do best – teaching swimming.
SwimDesk is the customer engagement specialist with AI integration to allow staff to send personalised communications to parents at the press of a button and voice notes to allow immediate and specific information to be communicated in a personalised manner.
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SwimDesk also provides swim schools with the ability to easily track student assessments and record the data digitally while the App and online portal keeps every parent up to date with their child’s progress. In-depth reporting helps facilities to identify students who need more support and automated communication reduces admin time.
SwimDesk can be used as a comprehensive class management software solution to manage all aspects of your swim school operations from bookings and payments to skill tracking, assessments and communication.
SwimDesk can be bolted onto an existing management system to provide enhanced functionality, reporting and analytics around progression, communication and retention.
Say goodbye to cumbersome paperwork to keep track of student progress. SwimDesk provides a user-friendly interface to simply conduct assessments, on the pool deck or office with a smartphone or any tablet device without the need for internet access Swimming lesson curriculum can be customised to your facility through flexible system settings.
More than 69% of parents are currently unsatisfied with their child’s swimming lessons and rank “Lack of communication about their child’s progress” as their number one reason for their dissatisfaction. SwimDesk provides essential tools to keep parents engaged and up to date with their child’s progress including templatised assessment emails, automated communications and parent app and portal. Integration with AI enables personalised communication to be sent at the press of a button. Voice notes enable specific personalised communication to be simply sent to parents for them to access through the app
Tracking student progress helps Swim Schools maximise support and guidance for those who need additional attention. SwimDesk provides in-depth reporting, KPI dashboards, and powerful communication tools that help centres streamline processes and retain students.
Are facing growing competition and need to address poor retention rates
Have very manual processes that are time-consuming. Eg. writing out certificates
Are looking for a better solution for class management processes, booking and payments
Have parents dissatisfied with a lack of feedback and visibility about their child’s progress
Have a desire to provide a high level of service to their customers with an App and Parent Portal
Are looking to improve their communication without requiring extra effort
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Swimdesk Schools consolidates all the operational requirements to run your Schools program, eliminating the need for multiple tools and streamlining your operations
Swimdesk Schools is intuitive in its design making the process painless from when you first upload student data to pulling reports at the end of the program
Data is maintained across years to help manage returning schools and students
Access a number of reports designed to save significant time and effort in passing information on to key stakeholders
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From managing registrations and payments, tracking student progress to enhancing parent engagement and communication, SwimDesk has a comprehensive feature set that can help your swim school deliver an exceptional swimming lesson’s experience for your clients.
SwimDesk has a beautiful and easy to use interface which has been optimised for all devices. This makes it easy for your staff to use either via web browser or App
The calendar filter system enables you to quickly find the right class while easy to use waitlist functionality will allow you to manage new students and class changes with ease. Trial classes and makeup lessons are simple to manage in the system
SwimDesk has powerful online booking and scheduling functionality enables parents to manage their own bookings and make up classes via the App or parent portal
Built in to SwimDesk are an abundance of smart automation triggers that allow you to automate time-consuming administrative tasks such as communication for class cancellations, student progression, birthday wishes and more
Simple to use and fully customisable to your School’s curriculum, the skill assessment functionality ensures highly detailed feedback can be provided. Attendance is recorded at the press of a button and all information is available through reports
When a student is assessed or progresses to a new level, automated customised emails or notifications can be sent directly to parents. This is a great way to keep parents engaged and informed while requiring minimum effort for your team.
Gain deeper insights into your business and areas of improvement with SwimDesk’s industry leading and most in-depth reporting and analytics which can help you grow your business
SwimDesk’s Digital Certificates are automatically generated and are completely personalised with the child’s name and their achievement. They are also fully customisable so your business’ branding can be used.
Apart from accessing detailed feedback on their child’s progress, parents can also send and receive communication from you and make bookings or organise make up lessons. Voice notes sent by the Swim School can also be accessed through the App
The AI built into SwimDesk enables personalised communication to be generated at the press of a button based on what the student has achieved during their lessons. The powerful AI engine learns from your details to generate authentic communication
Voice notes can simply be recorded for either an individual student or an entire class to quickly provide specific feedback or information. Voice notes can be automatically sent and parents will be notified and listen to the note through the App
SwimDesk is integrated with leading payment providers to provide a fully automated online payment system. Let the system manage, track and automatically follow up payments and allow you to analyse all elements of your financial performance
SwimDesk can be used as a comprehensive class management software solution to manage all aspects of your swim school operations or it can be bolted onto an existing management system to provide enhanced functionality, reporting and analytics
SwimDesk uses world-class security and privacy providers to keep your customer’s information safe.
We get a lot of positive feedback about it. Parents are saying that they’re very happy that they can constantly see how their children are progressing for our programs via the parent portal and through assessment emails.
Yes, SwimDesk currently integrates with several platforms. SwimDesk has an open framework that allows for easy integration with any management system.
SwimDesk can be run on any tablet (recommended) or phone that has a web browser. The GreeneDesk App can also be downloaded and used by staff on any iOS or Android device
No, SwimDesk can be run without WiFi with attendance and skills assessment being automatically backed up. Once the device has internet connectivity, the data will upload
The data is all stored in an AWS server based in Sydney, Australia. We use a number of physical and procedural measures to ensure your members data remains safe and confidential including data encryption.
Yes, SwimDesk is fully customizable and you are able to make these adjustments directly within the system
When a new parent joins, they will receive an automated email with their login details and how to download the App.
The SwimDesk AI communication tool has been built by learning from over ten years of historical data. It blends that knowledge by learning from existing information about your swim school. Once you assess a student or add some notes about their performance or activities, the SwimDesk AI communication tool can generate specific, personalised communication regarding that student. This can then be emailed automatically to the parents of the student.
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In today's digital age, industries across the spectrum are harnessing the power of technology to streamline operations…
The swimming instruction industry is thriving, with more and more individuals and families seeking quality swim education.…
Swim schools play an essential role in teaching children a life skill that can bring endless benefits…
Please contact us using the information below. For additional information on our management consulting services, please visit the appropriate page on our site.
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Staff can download the App to perform all tasks such as taking attendance or doing assessments.
Parents can download the App to follow their child’s progress, communicate with their swim school or make bookings
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